Contact Us

Mission Statement

The Miami HEAT Season Ticket Services Department customizes the HEAT Experience for every Miami HEAT Family Member by providing unparalleled service. We proactively create treasured memories that resonate beyond basketball and last a lifetime. Our goal is to ensure that all Miami HEAT Family Members become #HEATLifers.

Hours and Information

Office Hours
M-F(hours vary on gamedays)
Mailing Address
AmericanAirlines Arena
Attention: Season Ticket Services
601 Biscayne Blvd
Miami, FL 33132
Fax Number
786 777-1629
Gameday Location
Visit us at “My HEAT House” outside of Section 115 during all HEAT home games!